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The Willows at Printers Park Apartments Logo


4.2

| 59 Reviews


2205 Willow Tree Grove, Colorado Springs CO 80910

719-227-8720

http://www.thewillowsatprinterspark.com


See why our residents are raving! Our Colorado Springs, Colorado, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join The Willows at Printers Park Apartments in Colorado Springs, Colorado today.

C

This place has gone down the drain since the new property management has taken over. We have contacted the office multiple times to no avail or any communication. Dog poop everywhere along the complex. The dog stations are overflowing with bags of poo with no refilled bags to use. I have two dogs and take them to the dog park daily, it is never clean. I spend more time cleaning up the dog feces, than I do actually playing with my dogs. The dumpsters were over flowing for two weeks before the trash company came to pick up. The pool and hot tub are disgusting with clear slime and gunk with things floating in the water. This is supposed to be a gated closed secure community and all of the gate doors are broken. The front main gate has been open for months now. I’m ready to seek legal action for the lack of health concerns and safety that is not being provided by this management team. How can you expect us to pay rent when you aren’t even providing us with what we were told we would get when singing the lease. This is atrocious and unacceptable.

Crystal “Peanut” Diaz

September 13, 2026

M

Never received our deposit back, also everything was cleaned tooth and nail! Video footage - also receipts of carpet cleaning. Not a dime back! We are military & received orders to move. I’ll remove my review once I receive our itemized receipt of what was charged to the apartment and or our deposit back! Remember what rights you have in the state of Colorado.

Melissa Fernandez

September 12, 2026

t

I had moved out and they never followed up with me about getting my deposit back.

tylor santos

September 12, 2026

I

Since the new management took over, I’ve had a great experience. Betsy was professional, understanding, and genuinely willing to work with me during a difficult situation. Instead of treating me like just another apartment number, she listened and showed compassion while still handling everything professionally. That kind of management makes a real difference. I truly appreciate Betsy and the new team for how they treat their residents.

Isaiah Baugh

September 11, 2026

C

The new management had handled everything great, I love Betsy!!

Charlene Eldridge

August 24, 2026

C

New management is terrible! They answer the phone about 10% of the time, the “gated community” isn’t gated because the gate is always open, all the dumpsters over overflowing. Put in a maintenance request for my fridge and Maintenance left my groceries out of my fridge and freezer for THREE hours!! (I’m at work and can see this on my camera) the maintenance guy also was lounging on my couch on a personal call!! Called the office about it and they said “give me a few to figure out what’s going on”- I’ll update if they properly take care of this situation and all issues but I wouldn’t suggest this apartment complex to anyone for the amount of money you pay!!

Charlene Eldridge

August 24, 2026

C

Ever since this apartment complex was bought out, the experience has gone downhill. Replacing the previous staff with people who seem rude, dismissive, and completely uninterested in helping residents has been incredibly disappointing. Customer service has taken a huge step backward, and it often feels like the concerns of residents simply don't matter. Communication has also been extremely poor. Important changes, such as the new payment portal and other updates, have not been communicated clearly or in a timely manner, leaving residents confused and frustrated. These are basic responsibilities of property management, and they have not been handled well. The company that purchased this property should seriously reconsider the team they brought in. A management staff that is approachable, professional, and communicates effectively is essential to maintaining a positive community. Unfortunately, the current management has created an environment where many residents, including us, are now considering moving elsewhere because we no longer feel valued or respected.

Colorado Local

July 15, 2026

L

The parking over here is terrible, they say no guest parking inside the gate but they do it anyways and the NEW management does nothing. Where is the actual residents supposed to park? I know I’m not the only one that feels like this. I wish the problem would get fixed..

LaShantee Pitts

July 10, 2026

L

Slow maintenance.

Leonard Dowen

July 09, 2026

t

The parking over here is crazy, so the management lets the residents guest have parking spots w/o a permit inside of the gate which leaves the actual paying residents left to park on the street late night just getting home from work and possibly causing parking tickets to pay and or miles walking from car to home at night running to avoid getting assaulted , mind you we were told at the time of the lease signing we had to have permits to park in the gated area, and more than half the cars do not have permits.

tamara bean

July 06, 2026

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